FAQsOrdering Process Questions
Q: Why should I choose Artistic Tile & Granite?
A: Thanks for asking! While our pricing is competitive, our best customers are looking for something more. They value how we handle all of the details that go into producing a superior product and our responsive service. They don’t want to be pressured in every step of the process especially whit those who perform work in their home. They want their project completed on time with minimum disruption to their home and their lives. The Artistic Tile & Granite team has a proven track record for assuring these results. Our customer comments say it better that we ever could.
Q: What do you charge per square foot?
A: For the same reason that new cars are not priced by dollars per pound, it is extremely difficult to give a price per square foot for granite. While the amount of stain required for your project is a significant part of the price, there are other variables that affect the final price. For this reason, we prefer to first understand your project and then issue a prompt preliminary estimate.
Q: What are the pricing variables?
A: They include the complexity of your project, the price of the chosen stone, the edge detail selected, the number and type of sinks, faucets and cook tops used as well as the removal of existing countertops. WE can assist you in choosing materials and details that fit within any budget.
Q: Where do I begin? How do I get an estimate?
A: At Artistic Tile & Granite we work to make it easy for you to participate in the process of selecting your stone and your options. You will need to start by providing us with some measurements. Read our Getting Started pages for the information you will need for a meaningful estimate. The information on these pages will help make your project a success.
Q: How long will my project take?
A: Once you have made your decision to proceed and your cabinets are installed, we will schedule a field measurement within one week to template the layout for cutting your slab. From there your fabrication and installation typically takes two weeks.
Q: I’m on a tight timetable. How can I avoid problems and delays?
A: This is where your cooperation makes a difference. In order for your project to progress on schedule, we need your assistance in advance of two events: Field measurements and installation. Missing elements will delay the process. Changes in specifications after these events will definitely result in a delay. We need the customer’s cooperation to get it right the first time. You can expect our Project Managers will proactively request the following in pursuit of a smooth successful completion.
Field Measurement Requirements:
- Material Selection and location of material
- Edge detail selected
- Sink template and/or sinks to be used (if applicable)
- Cabinets installed and leveled
- Faucets, soap dispensers, cook tops etc.
Pre-Installation Requirements
- All measurements requirements are met
- Signed Proposal
- Slabs selected and tagged
- 40% Deposit paid
Q: Do you have a showroom?
A: We do! The purpose of our showroom is to educate, not sell. Out staff will assist you in making educated decisions on color, style and edge design. In addition we have many different samples of slab in our showroom. As far as choosing your actual slab, there are two options available to you. We always suggest hand selecting your materials through one of our local distributors, but we can also take care of ordering the material for you.